Knowledge donating and hiding as an organizational basis for intersectoral collaboration: a review of the literature
Keywords:
Knowledge donating, knowledge hiding, knowledge-sharing motivation, knowledge-sharing behavior, social innovation, intersectoral collaboration
Abstract
The present article presents a literature review on the relationship between knowledge donating and hiding strategies as an organizational basis for intersectoral collaboration. The literature finds that sharing or hiding behavior is a question of individual motivation, which can affect the collaboration process among individuals in a public or private organization. An understanding of this motivation can help organizations to transform their management strategies, thus improving internal and inter-organizational collaboration processes. The review identified various strategies— motivational, social, and national cultural—that are considered to influence individual and group creative capacity and, in turn, on social and technological innovation, the creation of competitive advantage within an organization, and the development of social responsibility policies. The results indicate a lack of consensus regarding motivations, as well as a limited depth of knowledge regarding the behavioral strategies involved in knowledge hiding.Downloads
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References
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Andion, C., Dias, G. and Furlanetto, J. (2020). Social innovation ecosystems, sustainability, and democratic experimentation: a study in Florianopolis, Brazil. Journal of Public Administration, Vol. 54 (1), pp. 181-200. http://dx.doi.org/10.1590/0034-761220180418x
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Calvo, C. (2015). Ética de las capacidades y del desarrollo humano en las empresas. Cuadernos de RSO, 3, pp. 25–40. https://doi.org/10.1016/S0210-0266(11)70011-5
Casey, T., Riseborough, K. and Krauss, A. (2015). Do you see what I see? Effects of national culture on employees’ safety-related perceptions and behavior. Accident Analysis and Prevention, 78, pp. 173–184. http://dx.doi.org/10.1016/j.aap.2015.03.010
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Chang, Y., Hsu, P., Shiau, W. and Cheng, Y. (2016). The Effects of Individual and National Cultures in Knowledge Sharing: A Comparative Study of the U.S. and China. Journal of Global Information Management, 24(2). DOI: 10.4018/JGIM.2016040103
Connelly, C., Zweig, D, Webster, J. and Trougakos, J. (2012). Knowledge hiding in organizations. Journal of Organizational Behavior, J. Organiz. Behav., 33, pp. 64–88. DOI: 10.1002/job.737
Connelly, C., Černe, M., Dysvik, A. and Škerlavaj, M. (2019). Understanding knowledge hiding in organizations. J Organ Behav., 40, pp. 779–782. DOI: 10.1002/job.2407
Cunill-Grau, N., Fernadez, M. and Thezá, M. (2013). La cuestión de la colaboración intersectorial y de la integralidad de las políticas sociales: lecciones derivadas del caso del sistema de protección a la infancia en Chile. Polis [En línea], 36 | 2013. Retrieved July 14, 2020. http://journals.openedition.org/polis/9503
De Vries, R., van den Hooff, B., and de Ridder, J. A. (2006). Explaining Knowledge Sharing: The Role of Team Communication Styles, Job Satisfaction, and Performance Beliefs. Communication Research, 33(2), pp. 115–135. https://doi.org/10.1177/0093650205285366
De Vries, D. H., Eiling, E., Brenman, N., and Vermeulen, M. (2019). Collaboration between key populations in a global partnership for health and human rights: Lessons learned from “Bridging the Gaps.” Global Public Health, 14(8), pp. 1125–1138. https://doi-org.ezproxybib.pucp.edu.pe/10.1080/17441692.2018.1549399
Del Chiappa, G., Bregoli, I. and Kim, A. (2018). Inter- Sectorial Collaboration in Networks: A Boundary Object Approach to Wine Routes, Tourism Planning & Development, DOI: 10.1080/21568316.2018.1543727
Dysvik, A., Buch, R. and Kuvaas, B. (2015). Knowledge donating and knowledge collecting. Leadership & Organization Development Journal, Vol. 36(1) pp. 35 – 53. http://dx.doi.org/10.1108/LODJ-11-2012-0145
Fauzi, M, Nya-Ling, C., Thursamy, R. and Ojo, A (2019). Knowledge sharing. Role of academics towards research productivity in higher learning institution VINE: The Journal of Information & Knowledge Management Systems, 49(1), pp. 136–159. DOI 10.1108/VJIKMS-09-2018-0074
Gagné, M. (2009). A model of knowledge-sharing motivation. Human Resource Management, 48(4), pp. 571– 589. DOI: 10.1002/hrm.20298
Gagné, M., Tian, A., Soo, C., Zhang, B., Ho, K., and Hosszu, K. (2019). Different motivations for knowledge sharing and hiding: The role of motivating work design. Journal of Organizational Behavior, 40(7), pp. 783–799. https://doi.org.ezproxybib.pucp.edu.pe/10.1002/job.2364
Hernández-Ascanio, J., Tirado Valencia, P. and Ariza-Montes, A. (2016). El concepto de innovación social: ambitos, definiciones y alcances teóricos, CIRIEC-España, Revista de Economía Pública, Social y Cooperativa, 88, pp. 165-199. https://www.redalyc.org/pdf/174/17449696006.pdf
Hernaus, T., Černe, M., Connelly, C., Poloski, N. and Škerlavaj, M. (2018). Evasive knowledge hiding in academia: when competitive individuals are asked to collaborate, Journal of Knowledge Management, https://doi.org/10.1108/JKM-11-2017-0531
Hofstede, G. (2011). Dimensionalizing Cultures: The Hofstede Model in Context. Online Readings in Psychology and Culture, 2(1). https://doi.org/10.9707/2307-0919.1014
Holten, A., Hancock, G., Persson, R., Hansen, A. and Hogh, A. (2016). Knowledge hoarding: antecedent or consequent of negative acts? The mediating role of trust and justice. Journal of knowledge management, Vol 20 (2), pp. 215-229. 10.1108/JKM-06-2015-0222.
Jain, K., Sandhu, M. and Goh, S. (2015). Organizational climate, trust and knowledge sharing: insights from Malaysia. Journal of Asia Business Studies, Vol. 9(1), pp. 54 – 77. http://dx.doi.org/10.1108/JABS-07-2013-0040
Jansen, P., Gossling, T. and Bullens, T. (2011). Towards Shared Social Responsibility: A Study of Consumers’ Willingness to Donate Micro-Insurances when Taking Out Their Own Insurance. Journal of Business Ethics (2011) 100:175–190. DOI 10.1007/s10551-011-0773-5
Lin, M., Hung, S. and Chen, C. (2009). Fostering the determinants of knowledge sharing in professional virtual communities. Computers in Human Behavior 25, pp. 929-939. doi:10.1016/j.chb.2009.03.008
Liu, L., Suh, A. and Wagner, C. (2018). Empathy or perceived credibility? An empirical study on individual donation behavior in charitable crowdfunding. Internet Research, https://doi.org/10.1108/IntR-06-2017-0240
Liu, Y., Chan, C., Zhao, C. and Liu, C. (2018). Unpacking knowledge management practices in China: do institution, national and organizational culture matter?", Journal of Knowledge Management, https://doi.org/10.1108/JKM-07-2017-0260
Mahdi, O., Nassar, I. and Almsafir, M. (2018). Knowledge management processes and sustainable competitive advantage: An empirical examination in private universities. Journal of Business Research, 94, pp. 320–334. https://doi-org.ezproxybib.pucp.edu.pe/10.1016/j.jbusres.2018.02.013
Middleton, G. and Lee, H. (2020). Non-profit organization’s innovative donor management-the identification of salient factors that drive donor loyalty. Asia pacific journal of innovation and entrepreneurship. 10.1108/APJIE-01-2020-0010.
Muqadas F., Rehman M., Aslam, U. and Ur-Rahman, U (2017). Exploring the challenges, trends and issues for knowledge sharing A study on employees in public sector universities. VINE Journal of Information and Knowledge Management Systems, Vol 47(1), pp. 2-15. DOI 10.1108/VJIKMS-06-2016-0036
Nguyen, T. (2019). Do extrinsic motivation and organizational culture additively strengthen intrinsic motivation in online knowledge sharing? An empirical study. Journal of Information and Knowledge Management Systems, Vol. 50(1), pp. 75-9. DOI 10.1108/VJIKMS-02-2019-0019
Pearson, C., Andersson, L. and Porath, C. (2005). Workplace incivility. American Psychological Association. http://dx.doi.org/10.1037/10893-008
Ruiz de Castilla, R., Jaeger-Vargas, C., Orué-flores, C. and Ortigueira-Sanchez, L. (2019). Modos de entrada y distancia cultural: una revisión de literatura (2005-2017). Revista Espacios, Vol. 40(16), p28. http://www.revistaespacios.com/a19v40n16/19401628.html
Sharma, K. (2018). Intangible Assets Measurement and Reporting: Expanding Horizons in Information Based Economy. International Journal of Research, 5(12), https://184.154.194.75/index.php/ijr/article/view/13709/12985
Stover, J., Bruno, F., Uriel, F. and Liporace, M. (2017). Teoria de la Autodeterminación: una revisión teórica. Perspectivas en psicologia, 14(2), 105-115. http://www.seadpsi.com.ar/revistas/index.php/pep/article/view/332
Tangaraja, G., Mohd Rasdi, R., Ismail, M., and Abu Samah, B. (2015). Fostering knowledge sharing behaviour among public sector managers: a proposed model for the Malaysian public service. Journal of Knowledge Management, 19(1), pp. 121–140. doi:10.1108/jkm-11-2014-0449 .
Van den Hooff, B., and de Ridder, A. (2004). Knowledge sharing in context: the influence of organizational commitment, communication climate and CMC use on knowledge sharing. Journal of Knowledge Management, 8(6), pp. 117-130. https://doi.org/10.1108/13673270410567675
Wu, D. (2020). Empirical study of knowledge withholding in cyberspace: Integrating protection motivation theory and theory of reasoned behavior, Computers in Human Behavior, https://doi.org/10.1016/j.chb.2019.106229
Xiao, M. and Lee, F. (2018). Why and when knowledge hiding in the workplace is harmful: a review of the literature and directions for future research in the Chinese context. Asia Pacific Journal of Human Resources. doi:10.1111/1744-7941.12198
Yadav, M., Choudhary, S. and Jain, S. (2019) "Transformational leadership and knowledge sharing behavior in freelancers: A moderated mediation model with employee engagement and social support", Journal of Global Operations and Strategic Sourcing, https://doi.org/10.1108/JGOSS-08-2017-0030
Zhang, O., M.ASCE and Ng, F. (2013). Explaining Knowledge-Sharing Intention in Construction Teams in Hong Kong. Journal of Construction Engineering and Management, Vol. 139(3), March 1. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000607
Akgün, A., Keskin, H., Ayar, H., and Okunakol, Z. (2017). Knowledge sharing barriers in software development teams: a multiple case study in Turkey. Kybernetes, Vol. 46(4), pp. 603-620. 10.1108/K-04-2016-0081
Ali, I., Ali, M., Leal-Rodiguez, A. and Albort-Morant, G. (2018). The role of knowledge spillovers and cultural intelligence in enhancing expatriate employees' individual and team creativity. Journal of Business Research, Vol. 101, pp. 561-573). DOI: 10.1016/j.jbusres.2018.11.012
Anand A., Centobelli P. and Cerchione R. (2020). Why should I share knowledge with others? A review-based framework on events leading to knowledge hiding. Journal of Organizational Change Management, Vol. 33(2), pp. 379-399. DOI 10.1108/JOCM-06-2019-0174
Andion, C., Dias, G. and Furlanetto, J. (2020). Social innovation ecosystems, sustainability, and democratic experimentation: a study in Florianopolis, Brazil. Journal of Public Administration, Vol. 54 (1), pp. 181-200. http://dx.doi.org/10.1590/0034-761220180418x
Bolino, M. and Grant, A. (2016). The Bright Side of Being Prosocial at Work, and the Dark Side, Too: A Review and Agenda for Research on Other-Oriented Motives, Behavior, and Impact in Organizations. The Academy of Management Annals, Vol. 10(1), pp. 599-670, DOI: 10.1080/19416520.2016.1153260
Buckland, H. and Murillo, D. (2013). Antena de Innovación Social. Vias hacia el cambio sistémico. ESADE- Instituto de Innovación Social. Universidad Ramon Llull. http://itemsweb.esade.es/wi/research/iis/publicacions/2013-04_Antenna-cast.pdf
Calvo, C. (2015). Ética de las capacidades y del desarrollo humano en las empresas. Cuadernos de RSO, 3, pp. 25–40. https://doi.org/10.1016/S0210-0266(11)70011-5
Casey, T., Riseborough, K. and Krauss, A. (2015). Do you see what I see? Effects of national culture on employees’ safety-related perceptions and behavior. Accident Analysis and Prevention, 78, pp. 173–184. http://dx.doi.org/10.1016/j.aap.2015.03.010
Černe, M., Nerstad, C., Dysvik, A. and Škerlavaj, M. (2013). What Goes Around Comes Around: Knowledge Hiding, Perceived Motivational Climate, and Creativity. Academy of management Journal. https://doi.org/10.5465/amj.2012.0122
Chang, Y., Hsu, P., Shiau, W. and Cheng, Y. (2016). The Effects of Individual and National Cultures in Knowledge Sharing: A Comparative Study of the U.S. and China. Journal of Global Information Management, 24(2). DOI: 10.4018/JGIM.2016040103
Connelly, C., Zweig, D, Webster, J. and Trougakos, J. (2012). Knowledge hiding in organizations. Journal of Organizational Behavior, J. Organiz. Behav., 33, pp. 64–88. DOI: 10.1002/job.737
Connelly, C., Černe, M., Dysvik, A. and Škerlavaj, M. (2019). Understanding knowledge hiding in organizations. J Organ Behav., 40, pp. 779–782. DOI: 10.1002/job.2407
Cunill-Grau, N., Fernadez, M. and Thezá, M. (2013). La cuestión de la colaboración intersectorial y de la integralidad de las políticas sociales: lecciones derivadas del caso del sistema de protección a la infancia en Chile. Polis [En línea], 36 | 2013. Retrieved July 14, 2020. http://journals.openedition.org/polis/9503
De Vries, R., van den Hooff, B., and de Ridder, J. A. (2006). Explaining Knowledge Sharing: The Role of Team Communication Styles, Job Satisfaction, and Performance Beliefs. Communication Research, 33(2), pp. 115–135. https://doi.org/10.1177/0093650205285366
De Vries, D. H., Eiling, E., Brenman, N., and Vermeulen, M. (2019). Collaboration between key populations in a global partnership for health and human rights: Lessons learned from “Bridging the Gaps.” Global Public Health, 14(8), pp. 1125–1138. https://doi-org.ezproxybib.pucp.edu.pe/10.1080/17441692.2018.1549399
Del Chiappa, G., Bregoli, I. and Kim, A. (2018). Inter- Sectorial Collaboration in Networks: A Boundary Object Approach to Wine Routes, Tourism Planning & Development, DOI: 10.1080/21568316.2018.1543727
Dysvik, A., Buch, R. and Kuvaas, B. (2015). Knowledge donating and knowledge collecting. Leadership & Organization Development Journal, Vol. 36(1) pp. 35 – 53. http://dx.doi.org/10.1108/LODJ-11-2012-0145
Fauzi, M, Nya-Ling, C., Thursamy, R. and Ojo, A (2019). Knowledge sharing. Role of academics towards research productivity in higher learning institution VINE: The Journal of Information & Knowledge Management Systems, 49(1), pp. 136–159. DOI 10.1108/VJIKMS-09-2018-0074
Gagné, M. (2009). A model of knowledge-sharing motivation. Human Resource Management, 48(4), pp. 571– 589. DOI: 10.1002/hrm.20298
Gagné, M., Tian, A., Soo, C., Zhang, B., Ho, K., and Hosszu, K. (2019). Different motivations for knowledge sharing and hiding: The role of motivating work design. Journal of Organizational Behavior, 40(7), pp. 783–799. https://doi.org.ezproxybib.pucp.edu.pe/10.1002/job.2364
Hernández-Ascanio, J., Tirado Valencia, P. and Ariza-Montes, A. (2016). El concepto de innovación social: ambitos, definiciones y alcances teóricos, CIRIEC-España, Revista de Economía Pública, Social y Cooperativa, 88, pp. 165-199. https://www.redalyc.org/pdf/174/17449696006.pdf
Hernaus, T., Černe, M., Connelly, C., Poloski, N. and Škerlavaj, M. (2018). Evasive knowledge hiding in academia: when competitive individuals are asked to collaborate, Journal of Knowledge Management, https://doi.org/10.1108/JKM-11-2017-0531
Hofstede, G. (2011). Dimensionalizing Cultures: The Hofstede Model in Context. Online Readings in Psychology and Culture, 2(1). https://doi.org/10.9707/2307-0919.1014
Holten, A., Hancock, G., Persson, R., Hansen, A. and Hogh, A. (2016). Knowledge hoarding: antecedent or consequent of negative acts? The mediating role of trust and justice. Journal of knowledge management, Vol 20 (2), pp. 215-229. 10.1108/JKM-06-2015-0222.
Jain, K., Sandhu, M. and Goh, S. (2015). Organizational climate, trust and knowledge sharing: insights from Malaysia. Journal of Asia Business Studies, Vol. 9(1), pp. 54 – 77. http://dx.doi.org/10.1108/JABS-07-2013-0040
Jansen, P., Gossling, T. and Bullens, T. (2011). Towards Shared Social Responsibility: A Study of Consumers’ Willingness to Donate Micro-Insurances when Taking Out Their Own Insurance. Journal of Business Ethics (2011) 100:175–190. DOI 10.1007/s10551-011-0773-5
Lin, M., Hung, S. and Chen, C. (2009). Fostering the determinants of knowledge sharing in professional virtual communities. Computers in Human Behavior 25, pp. 929-939. doi:10.1016/j.chb.2009.03.008
Liu, L., Suh, A. and Wagner, C. (2018). Empathy or perceived credibility? An empirical study on individual donation behavior in charitable crowdfunding. Internet Research, https://doi.org/10.1108/IntR-06-2017-0240
Liu, Y., Chan, C., Zhao, C. and Liu, C. (2018). Unpacking knowledge management practices in China: do institution, national and organizational culture matter?", Journal of Knowledge Management, https://doi.org/10.1108/JKM-07-2017-0260
Mahdi, O., Nassar, I. and Almsafir, M. (2018). Knowledge management processes and sustainable competitive advantage: An empirical examination in private universities. Journal of Business Research, 94, pp. 320–334. https://doi-org.ezproxybib.pucp.edu.pe/10.1016/j.jbusres.2018.02.013
Middleton, G. and Lee, H. (2020). Non-profit organization’s innovative donor management-the identification of salient factors that drive donor loyalty. Asia pacific journal of innovation and entrepreneurship. 10.1108/APJIE-01-2020-0010.
Muqadas F., Rehman M., Aslam, U. and Ur-Rahman, U (2017). Exploring the challenges, trends and issues for knowledge sharing A study on employees in public sector universities. VINE Journal of Information and Knowledge Management Systems, Vol 47(1), pp. 2-15. DOI 10.1108/VJIKMS-06-2016-0036
Nguyen, T. (2019). Do extrinsic motivation and organizational culture additively strengthen intrinsic motivation in online knowledge sharing? An empirical study. Journal of Information and Knowledge Management Systems, Vol. 50(1), pp. 75-9. DOI 10.1108/VJIKMS-02-2019-0019
Pearson, C., Andersson, L. and Porath, C. (2005). Workplace incivility. American Psychological Association. http://dx.doi.org/10.1037/10893-008
Ruiz de Castilla, R., Jaeger-Vargas, C., Orué-flores, C. and Ortigueira-Sanchez, L. (2019). Modos de entrada y distancia cultural: una revisión de literatura (2005-2017). Revista Espacios, Vol. 40(16), p28. http://www.revistaespacios.com/a19v40n16/19401628.html
Sharma, K. (2018). Intangible Assets Measurement and Reporting: Expanding Horizons in Information Based Economy. International Journal of Research, 5(12), https://184.154.194.75/index.php/ijr/article/view/13709/12985
Stover, J., Bruno, F., Uriel, F. and Liporace, M. (2017). Teoria de la Autodeterminación: una revisión teórica. Perspectivas en psicologia, 14(2), 105-115. http://www.seadpsi.com.ar/revistas/index.php/pep/article/view/332
Tangaraja, G., Mohd Rasdi, R., Ismail, M., and Abu Samah, B. (2015). Fostering knowledge sharing behaviour among public sector managers: a proposed model for the Malaysian public service. Journal of Knowledge Management, 19(1), pp. 121–140. doi:10.1108/jkm-11-2014-0449 .
Van den Hooff, B., and de Ridder, A. (2004). Knowledge sharing in context: the influence of organizational commitment, communication climate and CMC use on knowledge sharing. Journal of Knowledge Management, 8(6), pp. 117-130. https://doi.org/10.1108/13673270410567675
Wu, D. (2020). Empirical study of knowledge withholding in cyberspace: Integrating protection motivation theory and theory of reasoned behavior, Computers in Human Behavior, https://doi.org/10.1016/j.chb.2019.106229
Xiao, M. and Lee, F. (2018). Why and when knowledge hiding in the workplace is harmful: a review of the literature and directions for future research in the Chinese context. Asia Pacific Journal of Human Resources. doi:10.1111/1744-7941.12198
Yadav, M., Choudhary, S. and Jain, S. (2019) "Transformational leadership and knowledge sharing behavior in freelancers: A moderated mediation model with employee engagement and social support", Journal of Global Operations and Strategic Sourcing, https://doi.org/10.1108/JGOSS-08-2017-0030
Zhang, O., M.ASCE and Ng, F. (2013). Explaining Knowledge-Sharing Intention in Construction Teams in Hong Kong. Journal of Construction Engineering and Management, Vol. 139(3), March 1. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000607
Published
2020-11-26
How to Cite
Iriarte-Ahón, F. (2020). Knowledge donating and hiding as an organizational basis for intersectoral collaboration: a review of the literature. Journal of Business, Universidad Del Pacífico (Lima, Peru), 12(1), 45-62. https://doi.org/https://doi.org/10.21678/jb.2020.1427
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